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H2020Doctoral network2015–2018

SDIN · Service Design for Innovation

Horizon 2020 — Marie Skłodowska-Curie Actions

Duration
2015-01-01 → 2018-12-31
EU contribution
€2,283,926
Participants
14
Scheme
MSCA-ITN

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Results in brief

Service Design for Innovation

Innovation has been set at the heart of Europe’s strategy set by Horizon 2020. With strong competitive pressures from globalization, future economic growth and jobs will increasingly come from innovation in products, services and business models. In 2012, services repre-sented 72.2% of total employment and 72,8% of gross value added generated by EU27. Service innovation becomes a strategic imperative for the Innovation Union, and service innovation professionals are in great need. Service design is an emerging academic and professional field including concepts, models, tools and hands on approaches with great potential to foster service innovation. However, service design and service innovation frameworks are still dispersed, lacking integration, systematisation and widespread usage across organisations. The objectives of SDIN-ETN (www.servicedesignforinnovation.eu) are to systematise these diverse approaches into a research training framework that integrates service design and service innovation in a multidisciplinary approach; doing so fully leverages the creative power of service design to foster innovation, specifically addressing the design for increased stakeholder participation in value co-creation and the design of complex service systems and value networks.

Data: CORDIS, © European Union

Project objective

Service Design for Innovation (SDIN)-ETN aims to integrate service design and service innovation approaches that are now dispersed into an innovative research training framework; doing so leverages the creative power of service design to foster innovation. Specific objectives are: creating a mass of researchers who can drive widespread application of service design to leapfrog innovation in European organisations; and developing interdisciplinary competences in the key SDIN area and in key service sectors -ICT, public services and utilities. SDIN training programme comprises: individual research projects with interdisciplinary supervision (design and management) and non-academic involvement; substantial non-academic training (through hosts and secondments); development of competences in at least one key service sector, with exposure to other sectors; and network wide training with innovative courses, workshops, transferable skills training, and network wide training events. A strong consortium with unique combination of expertise will implement SDIN. Academic beneficiaries provide a rich training experience and research competences in service design and service innovation. The three non-academic beneficiaries are innovation leaders in ICT, public services and utilities, providing a rich ground for application of SDIN results to multiple sectors. SDIN will have significant impacts on ESRs, partners, and the pursuit of the Innovation Union: SDIN will develop interdisciplinary and multi sectorial competences in ESRs, which are highly valued and have a strong innovation impact on organisations. Beneficiaries will integrate their expertise to build enduring interdisciplinary and multi-sector competences in SDIN. SDIN’s extensive dissemination will ensure that the results achieved are shared with wider communities, thus producing spill over effects to other sectors. SDIN can make a significant and timely contribution to the Innovation Union strategy.

Original text from CORDIS.

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Data: CORDIS, © European Union