QoE-Net — innovative Quality Of Experience maNagement in Emerging mulTimedia services

Results in brief

innovative Quality Of Experience maNagement in Emerging mulTimedia services

The recent technological advances enabled a wide range of new services, such as: social TV, immersive environments, mobile gaming, HDTV over mobile, 3D virtual world, mobile access to book/newspaper, virtual and augmented reality, just to cite a few. Some of these services have already reached a major market success especially because a user-centered approach has been followed to design the whole process of content production, service creation, content consumption, service management and updating. Accordingly, it arises that optimization and management of the Quality of Experience (QoE) is undoubtedly a crucial concept in the deployment of successful services and products. Based on these considerations, the QoE-Net project has built and has managed an inter-disciplinary training network in the core disciplines involved in the research and development of Quality of Experience models, optimization approaches, control and management schemes for new and emerging multimedia services, with emphasis on the following: mobile gaming, social TV and web services. Indeed, the QoE, unlike the traditional QoS (Quality of Service) concept, reflects directly to an end-user’s perceived experience for a service, and thus requires knowledge from fields such as: psychology, visual and performing arts, communications and networking, signal processing and media technology, as well as customer behaviour research and business studies; it can consequently only be addressed with a consortium of high-quality academic and research partners, with interlink with industrial partners and standardization bodies, as the one of QoE-Net.

Data: CORDIS, © European Union

Project objective

The realization of the paradigm of Internet anywhere, anytime and any-device and the diffusion of end-user multimedia devices with powerful and user-friendly capabilities such as smartphones, tablets PCs, mobile gaming terminals and e-books, are leading to the proliferation of a significant amount of emerging multimedia services: immersive environments, mobile online gaming, 3D virtual world, book/newspaper consumption, social networking, IPTV applications, just to cite a few. Some of these services have already reached a major market success, such as the case of newspaper/magazine mobile readers and smartphone multimedia apps. Their success has been achieved especially because a user-centered approach has been followed to design the whole process of content production, service activation, content consumption, service management and updating. From these considerations it arises that management of the Quality of Experience (QoE) is undoubtedly a crucial concept in the deployment of future successful services and it is straightforward to be understood but complex to be implemented in real systems, since there are many variables which will affect QoE, and these variables are changeable and span multidisciplinary areas including multimedia signal processing, communications, computer networking, psychology and sociology. This Network focuses on the analysis, design, optimization and management of the QoE in advanced multimedia services, creating a fully-integrated and multi-disciplinary network of 12 ESRs working in and seconded by 7 academic institutions, 3 private companies and 1 standardization institute distributed in 6 European countries and in Korea. This Network will offer to a group of newly recruited Fellows in a cross-sectoral environment to shape their long-term research view and get fundamental methodological tools on various research fields, namely: multimedia networking, signal processing, communications, business, psychology and sociology.

Original text from CORDIS.

Participants

UNIVERSITA DEGLI STUDI DI CAGLIARI · CagliariCoordinatorItaly
DEUTSCHE TELEKOM AG · BonnGermany
HOLOGRAFIKA HOLOGRAMELOALLITO FEJLESZTO ES FORGALMAZO KFT · BudapestHungary
INTERNATIONAL TELECOMMUNICATION UNION · Geneve 20Switzerland
KINGSTON UNIVERSITY HIGHER EDUCATION CORPORATION · KINGSTON UPON THAMESUnited Kingdom
NORGES TEKNISK-NATURVITENSKAPELIGE UNIVERSITET NTNU · TrondheimNorway
TECHNISCHE UNIVERSITAT BERLIN · BerlinGermany
THE WALT DISNEY COMPANY (SWITZERLAND) GMBH · ZurichSwitzerland
UNIVERSITY OF PLYMOUTH · PlymouthUnited Kingdom
YONSEI UNIVERSITY · SEOULSouth Korea

QoE-Net · innovative Quality Of Experience maNagement in Emerging mulTimedia services

Results in brief

innovative Quality Of Experience maNagement in Emerging mulTimedia services

Project objective

Participants

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